Return Policy

RETURNS

While we strive to get your complete satisfaction on all localhost/itsageethang orders, we understand that sometimes items need to be returned. We accept returns within 30 days of invoice date as long as there’s at least 80% of the product remaining. Please note: This applies to grooming products only; all other items may not be returned. Straight razors cannot be returned or exchanged due to sanity reasons. Money will be refunded within 30 days minus shipping and handling.

RETURN INSTRUCTIONS:

  1. Please call (860)7281123, in advance for a return authorization.
  2. Ship package to following address with return authorization number included. Lester Laboratory’s does not cover return shipping; customer can select the return shipping method.

 

Lester Laboratory’s

ATTN: Web Returns

2404 Main Street

Hartford, CT 06120

EXCHANGES

Damaged or Missing Products

Please contact us immediately at (860)7281123 if you receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your order. We will either track your package or replace the damaged items at our expense. For exchanges, all damaged items must be sent to our offices for a new unit.